Can you help me with my promo code?

You must enter the discount/promo code when you are checking out as it can't be applied later.

If you find that your promo code isn’t working then please check the below:

• You can only use one discount/promo code per order. This applies to our free delivery codes too.
• Discount/promo codes cannot be used for gift vouchers, when paying for a Premier Delivery subscription or for any delivery charges.
• As our discount/promo codes vary so do the terms and conditions of each, so make sure you check when you receive any codes. Codes may only be valid for certain items and the majority of codes will have an expiry date. You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website. You can also check out our general terms and conditions regarding promo codes by looking at section C of our Gift Vouchers, Gift Cards, Promo Codes & Fashionocracy A-LIST Vouchers T&Cs here.
• Some codes will only work for specific people or for specific countries. The terms and conditions will state if the code can only be used in a certain country. If you’ve received the code in an email from Fashionocracy then the code may also be locked to that email address. Make sure you’re trying to use the code using your Fashionocracy account that has the same email address as we sent the code to.